The health provider's responsibility for work-related injuries

It is the health provider's responsibility to ensure that the injured worker has appropriate emergency and clinical care. The decision about whether or not an injury or illness is compensable rests with the case manager; the health provider cannot make this decision.  An injury is considered compensable if it arises out of or occurs in the course of employment.

For more information, refer to section 30 of the Workers Rehabilitation and Compensation Act 1986.

If an injured worker says that their injury or illness was caused by their work, the treating medical practitioner needs to complete a WorkCover Medical Certificate (previously known as a Prescribed Medical Certificate).

The treating medical practitioner is required to provide an opinion on the WorkCover Medical Certificate as to whether or not they consider the injury to be consistent with the cause as stated by the injured worker. This information is then considered by a case manager as part of the claims determination process.